Refund policy

Cancellation Policy

  • Order Cancellation: Orders can be canceled within 24 hours of placement by contacting our support team. Once shipped, cancellations are not allowed.
  • Process: Provide your order number and reason for cancellation. Our team will guide you through the process.

Refund Policy
Refunds are offered under the following conditions:

  1. Damaged Products: Customers must record a video while unboxing the parcel to claim a refund. Damages must be reported within 24 hours of receipt.
  2. Refund Timeline: Refunds are refunded within 7 business days of verification and issued via the original payment method.

Return Shipping
For damaged or incorrect products, we will verify and refund it down.

For questions, contact us at: